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Keywords: Customer Service Technology & Automation Lead (m/w/d), Location: Berlin

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Customer Service Technology & Automation Lead (m/f/d)

their best, this is where you’ll make it happen. We are looking for a Customer Service Technology & Automation Lead (m/f/d) (unlimited, full-time...At Riverty, you’re not just stepping into a role — you’re stepping into the driver’s seat of our customer service...

Company: Riverty
Location: Berlin
Posted Date: 04 Sep 2025

Lead Product Designer - Expert Experience (f/m/d)

AI and customer service. Parloa's voice-first GenAI platform for contact centers is built on the best AI technology to automate... customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging...

Company: Parloa
Location: Berlin
Posted Date: 20 Sep 2025

Team Lead Account Management DACH

, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered... their ambitions faster. Team Lead Account Management DACH (Berlin) Our AM team in Berlin provides the best experience...

Company: Adyen
Location: Berlin
Posted Date: 19 Sep 2025

Manager (Team Lead), Strategic Accounts (Mid-Market to Enterprise)

, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered... their ambitions faster. Manager (Team Lead), Strategic Accounts (Mid-Market to Enterprise), Berlin Our Pooled Account Management...

Company: Adyen
Location: Berlin
Posted Date: 07 Aug 2025

Customer Success Team Manager DACH

, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered... their ambitions faster. Customer Success Team Manager DACH, Berlin Our Customer Success (DACH) team in Berlin provides the...

Company: Adyen
Location: Berlin
Posted Date: 07 Aug 2025

PreSales Architect - Cloud Ops Suite (f/m/d)

), HPE Morpheus Enterprise for hybrid-cloud automation and self-service orchestration, and HPE OpsRamp for AIOps-driven...PreSales Architect - Cloud Ops Suite (f/m/d) This role has been designed as ‘Hybrid’ with an expectation...

Location: Berlin
Posted Date: 16 Oct 2025

Engineering Manager - Product Engineering (f/m/d)

Experience Automation (CXA), Product Platform, and Technology Platform-together delivering a Composable Customer Experience... platform for contact centers is built on the best AI technology to automate customer service with natural-sounding...

Company: Parloa
Location: Berlin
Posted Date: 11 Oct 2025

Head of Revenue Operations (f/m/x)

, and campaign tracking. Improve automation and lead scoring to boost results. Optimize Sales & CS Processes: Oversee the full... customer journey for high-volume SMB deals. Streamline segmentation, routing, compensation, and service levels. Manage the...

Company: Shiftmove
Location: Berlin
Posted Date: 05 Oct 2025

Senior Operations Manager – Intelligence & Process Enablement (m/w/d)

integrations (analytics, support tools, etc.) Lead workflow automation, process optimization and co-lead AI integration to reduce... (Customer Care, Sales & Marketing, Leadership) Provide pipeline, service-level, and customer & partner feedback analytics...

Company: Alteos
Location: Berlin
Posted Date: 08 Oct 2025

Senior Operations Manager – Intelligence & Process Enablement (m/w/d)

integrations (analytics, support tools, etc.) Lead workflow automation, process optimization and co-lead AI integration to reduce... automation processes Further build and own the data and analytics strategy for Operations and Customer Care, ensuring high...

Company: Alteos
Location: Berlin
Posted Date: 06 Oct 2025

Operations Excellence Manager (F/M)

sector. Our strength lies in combining cutting-edge technology with operational excellence. Each year, our 2000 partner... ever more reliable and faster service through continuous innovation. In 2023, we achieved a record-breaking 500,000 completed missions...

Company: Otoqi
Location: Berlin
Posted Date: 26 Sep 2025

Senior Operations Manager – Intelligence & Process Enablement (m/w/d)

integrations (analytics, support tools, etc.) Lead workflow automation, process optimization and co-lead AI integration to reduce... automation processes Further build and own the data and analytics strategy for Operations and Customer Care, ensuring high...

Company: Alteos
Location: Berlin-Schöneberg
Posted Date: 24 Sep 2025

Head of Workforce Management (m/f/d)

satisfaction You will identify and implement automation opportunities and champion innovative WFM technologies You will lead... and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align...

Company: Sixt
Location: Berlin
Posted Date: 12 Sep 2025

Customer Service Technology & Automation Lead (m/w/d)

zu Höchstleistungen zu inspirieren, dann ist dies der richtige Ort für dich. Wir suchen einen Customer Service Technology & Automation...Bei Riverty steigst du nicht einfach in eine neue Rolle ein – du übernimmst das Steuer unserer Customer-Service...

Company: Riverty
Location: Berlin
Posted Date: 26 Aug 2025

Systems Engineer, Managed Operations

with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building... Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS...

Company: Amazon
Location: Berlin
Posted Date: 17 Oct 2025

Systems Development Engineer, Managed Operations

with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building... and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day...

Company: Amazon
Location: Berlin
Posted Date: 16 Oct 2025

Senior Pricing Analyst, AWS Monetization

and team members, including Account Managers, Technology partners and Service teams, etc., to deliver on billing objectives... Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions...

Company: Amazon
Location: Berlin
Posted Date: 10 Oct 2025

Systems Engineer/Dev Ops Eng, Managed Operations

with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building... in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day...

Company: Amazon
Location: Berlin
Posted Date: 02 Oct 2025

Systems Engineer/Dev Ops Eng, Managed Operations

with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building... in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day...

Company: Amazon
Location: Berlin
Posted Date: 02 Oct 2025

Manager, Account Management - Digital

, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered... on efficiency and proactivity, regularly reaching out to our merchants to identify additional service opportunities...

Company: Adyen
Location: Berlin
Posted Date: 27 Sep 2025