The Team Lead for Life & Health supports the daily operations and performance of the Affinity Customer Service... of excellent customer service, efficient workflows, and adherence to service level agreements (SLAs). The Team Lead serves as the...
contributes directly to customer satisfaction, retention, and the overall success of the Affinity Customer Service team...The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and partners...
The Customer Service Team Lead for Contact Center is responsible for overseeing the day-to-day activities... and operations of the Customer Service Representative (CSR) team. The Customer Service Team Lead services as the point person...
retention goals, delivers exceptional customer service, and adheres to compliance and quality standards. The Team Lead acts..., healthcare or veterinary reception or animal-related customer service is a strong advantage. Strong communication and problem...
to customer satisfaction, retention, and the overall success of the Customer Service team. Collaboration, teamwork... or equivalent. 1 to 2 years of customer service or call center experience. Insurance, healthcare or veterinary reception or animal...
operations and business processes of the Life and Health Customer Service team. This position plays a key role in supporting... of insurance industry experience, preferably in a customer service environment. Prior supervisory or team lead experience . Life...
’ portfolios. The Client Executive leads communication between assigned clients and the service team members, including... administration, sales, customer service, marketing, database management, IT, etc. This role has an anticipated start...