to the organization's guidelines and policies. - Collaborate with Customer Experience and Training team to idenitify the... and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain...
PURPOSE OF ROLE Invoice Processing Team Lead is responsible for overseeing the accurate, timely, and compliant... in line with defined performance and quality standards. Reporting to the Team Manager Invoice Processing & Reconciliations...
excellence and commitment to its people. Customer Service Expert - Has a 80% and up English level. - Enjoys helping... others and solving situations with a positive attitude. - Passionate about customer service and sales assistance - Collaborate...
leading teams (Team Lead, Supervisor, or equivalent). 2+ years of BPO experience (customer service, back office, logistics... Group (LSG), Team Leaders drive performance, engagement, and operational excellence. You'll lead a team of agents, ensure...
Job Title: Team Leader, Operations - Enfermería Job Description The Team Leader, Operations is responsible... for improvement, implement corrective action, up to and including termination of employment - Ensure service delivered...
and assurance professionals work smarter with data they can trust. As Team Lead at Caseware, you'll lead a team of innovative...: This is a fully remote position located in Colombia. Maira Russo - Senior Talent Acquisition Partner What You'll Be Doing Lead...
, provisioning, billing, and customer support. - Lead frontline readiness with clear training and documentation for consistent...+ years of experience in customer operations, service delivery, or operational support. - Direct ownership of complex...
environmental team within the Transportation division. In this leadership role, you'll manage environmental projects, lead project... - Demonstrated leadership of interdisciplinary teams to meet deadlines and ensure project delivery; customer service oriented...
Our customer is the European online car market, with over 30 million monthly users and a presence in 18 countries.... As a Lead FullStack Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user...
and provide excellent customer service Requirements Bilingual (English and Spanish required) Previous experience in lead... calling, inside sales, customer service, or real estate preferred Strong phone communication and interpersonal skills...
: - Lead and mentor the customer success team, including support, aftersales, and service coordination - Define and implement... to shape and elevate the global customer experience function. You will lead a high-performing team, develop scalable strategies...
? WHAT WE ARE LOOKING FOR: We are seeking a Customer Success Manager to lead our Help Desk Services team with a strong focus on delivering innovative.... Customer Success Manager – Help Desk Services Location: Medellin, Colombia Are you ready to make an impact...
You're the player we're missing on this TOP Team We're looking for a Bilingual Customer Expert to join our team... guidance, and delivering effective solutions across different service scenarios. You'll focus on understanding customer needs...
You're the player we're missing on this TOP Team! We’re looking for a Bilingual Customer Expert to join our team... guidance, and delivering effective solutions across different service scenarios. You’ll focus on understanding customer needs...
Scaled Customer Success Manager to join our general team in driving value for our mid-market customer base. This role... to lead outreach strategies for customers showing signs of health decline. Adoption & Customer Enablement - Drive customer...
. If that is you, join our team Duties - Accounts: The Customer Success Manager will be responsible for a high volume of small spend accounts... in either our SMB/MM or ENT segments. - Risk: Identify and flag risks that will lead to customer churn. - Relationships: Build...
in English, Spanish AND Portuguese. If your idea of Customer Success is rooted in an intrinsic motivation to help... others find solutions to their challenges, we should talk. HubSpot's mission is to help millions of organizations grow better. Our team aims...
Resume must be submitted in English. If your idea of Customer Success is rooted in an intrinsic motivation to help... others find solutions to their challenges, we should talk. HubSpot's mission is to help millions of organizations grow better. Our team aims...
and account support activities including changes in customer service, inventory transfers, billing and invoicing, and issue... resolutions, while ensuring customer agreements, contracts, and Service Level Agreements (SLAs) are upheld. - Drive business...
Resume must be submitted in English. If your idea of Customer Success is rooted in an intrinsic motivation to help... others find solutions to their challenges, we should talk. HubSpot's mission is to help millions of organizations grow better. Our team aims...