& Responsibilities Lead and motivate a customer service team to meet performance KPIs and service standards. Conduct team meetings... and handling escalated cases. Oversee training, onboarding, and quality control for customer service team members. Collaborate...
Job Title: Team Leader - Airline Customer Support (BPO) Role Overview Lead and manage day-to-day airline customer..., coach, and manage a team of Customer Service Executives. Conduct team huddles, performance reviews, and coaching sessions...
& Responsibilities Lead and motivate a customer service team to meet performance KPIs and service standards. Conduct team meetings... and handling escalated cases. Oversee training, onboarding, and quality control for customer service team members. Collaborate...
Position: Customer Service Team Lead Location: Kuala Lumpur Language: Japanese (Able to speak read and write) Working... and provide timely updates. Provide subject matter expertise in handling escalated customer calls when necessary. Conduct team...
guidelines as the Mandarin Customer Support Team Lead. When the guidelines are not clear, engaging stakeholders to align...About The Team Community Operations is pioneering how Uber manages support for our community of rider and driver...
guidelines as the Japanese Customer Support Team Lead. When the guidelines are not clear, engaging stakeholders to align...About The Team Community Operations is pioneering how Uber manages support for our community of rider and driver...
guidelines as the Mandarin Customer Support Team Lead. When the guidelines are not clear, engaging stakeholders to align...About The Team Community Operations is pioneering how Uber manages support for our community of rider and driver...
; raise the bar and upgrade team value; 3-Strong customer service capabilities, proficient in the VIP/community/localization... years' working experience, with at least 1 year working as the team leader in large customer service centers, preferably...
guidelines and rules, to provide excellent customer service. Key Tasks & Accountabilities Demonstrates an understanding..., and demonstrate appropriate levels of customer service as measured by line manager's call monitoring. They also act within agreed...
Lead, coach, mentor, and motivate employees Partner with Recruiting team on hiring Lead improvements on support logic..., or customer service in-person or contact center environment At least 2 years of people management experience Basic project...
Lead, coach, mentor, and motivate employees Partner with Recruiting team on hiring Lead improvements on support logic... only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. About The Team Community...
the team and credibly explains this with the use of relevant data to customer service leaders along with recommendations... and recommends structural adjustments to customer service leaders and enablement teams to ensure team resources are optimally...
-functional teams and other internal stakeholders, Customer Service Team Leader will lead the performance review of customer... his/her managerial skills through leading and coaching of a team of customer service professionals. Your main focus: Lead a team of 3...
-functional teams and other internal stakeholders, Customer Service Team Leader will lead the performance review of customer... his/her managerial skills through leading and coaching of a team of customer service professionals. Your main focus: Lead a team of 3...
-functional teams and other internal stakeholders, Customer Service Team Leader will lead the performance review of customer... his/her managerial skills through leading and coaching of a team of customer service professionals. Your main focus: Lead a team of 3...
Key Responsibilities: Lead and motivate a team of Customer Service Executives Monitor daily team performance... in customer service/contact centre At least 1 year in a team leader/supervisory role Strong leadership and people management...
with merchants in WA if need be for urgent case resolutions. 2. Team Management: Lead, mentor, and coach Customer Service...Team Leader (Mandarin Speaker) As a Team Leader in Customer Service Operations, you will play a crucial role...
Manage and Lead a team of Cash Client Service Specialists with the main objective and responsibility of continuously... & Implementing Strategies to enhance team productivity and customer satisfaction. Process Improvement: Identifying areas for process...
& Insurance Business Support - Team Lead (Service Hub) We are currently expanding our business in Malaysia market! At Sedgwick... and collaboration to achieve shared goals. You'll work closely with the Service Hub leadership team to ensure customer service...
within the learning services team to ensure responsive and adaptable solutions. Develop and implement Customer Service Design...Full time Learning Services Team Lead Malaysia, Kuala Lumpur 2026-01-13 5 days ago HR Apply Facebook Linkedin Twitter...