The Customer Service Manager – Contact Center leads our customer service center team and oversees all aspects... of customer support operations, with a strong focus on call center performance and service excellence. This role involves...
The Customer Service Team Lead for Contact Center is responsible for overseeing the day-to-day activities... levels of the CSR team to ensure that client service levels are met or exceeded. Manage Five9 Contact Center to ensure...
The Customer Service Representative – Contact Center provides frontline support to policyholders, addressing inquiries... or equivalent. 1 to 2 years of customer service or call center experience. Insurance, healthcare or veterinary reception or animal...
, develop, and deploy consistent customer service processes, procedures, and systems to equip employees with the knowledge... for customer service staff, team leaders, and supervisors covering new clients, products, work processes, system enhancements...
Will Have: Associates degree preferred; One to two years of customer service or call center experience required Insurance, healthcare... or veterinary reception or animal-related customer service is a strong advantage Ability to work in a fast-paced environment...
, healthcare or veterinary reception or animal-related customer service is a strong advantage. Strong communication and problem... retention goals, delivers exceptional customer service, and adheres to compliance and quality standards. The Team Lead acts...
for processing upon request. Submit all quote acceptances to the Service Center for processing requests. Contact customers... Will Have: Associate’s degree in a related field preferred. 1+ years of previous customer service experience within business insurance...