retention. Role Overview We are hiring a Customer Service Manager to build scalable SOPs, high-precision QA systems... of 30 to 100 agents and 3 to 10 team leads, ideally in high-volume DTC e-commerce or subscription businesses Direct...
of an ambitious roadmap. You'll also oversee the creative execution of on-brand copy and imagery across brand websites, e-commerce... Marketing portfolio, ensuring campaigns are performance-driven, brand-consistent, and customer-focused. Drive Acquisition...