, and Engineering to improve user experience and resolve complex issues. Develop, optimize, and innovate customer service processes.... Strong familiarity with customer service platforms such as Zendesk or equivalent. Demonstrated data analysis, operational insight...
Customer Service Center. The goal is to ensure the advancement of customer service strategies and service products through... strategic design and technological innovation, thereby improving customer satisfaction, enhancing service efficiency...
Responsibilities Customer Service Delivery & Operations Management Lead global customer service delivery and ensure smooth business..., high-performing global customer service team. Strengthen team culture and engagement, and establish a structured talent...
for service and procedural improvement and make recommendations to the Assistant Manager/Manager and Supervisor. To participate... and written English AND Arabic. Strong customer service skills, highly motivated team-player. Knowledge of digital asset exchange...
and more. What Do We Expect From You As a Data Analyst for Customer Service Operations reporting to a Manager, you will play a key role... in ensuring smooth and data-driven operations in Global Business Services (GBS), focusing on Customer Service Operations...
. To identify areas for service and procedural improvement and make recommendations to the Assistant Manager/Manager and Supervisor... For In You: Excellent command of spoken and written English AND Arabic. Strong customer service skills, highly motivated team-player...
and deliver compliance approved responses to clients when requested. Solve customer's various challenges for the first-time trade... to improve onboarding experience of the customer and improve lifetime customer experience. Responsible for retention and churn...
We Are Your Bourse is a global company specializing in providing a comprehensive Platform-as-a-Service solution for FX, CFD, and crypto...We are seeking a motivated and results-driven Technical Sales Manager in Asia to join our team. In this role...
execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities.... Your Role in VT Markets As the Community Assistant Manager, you'll be at the forefront of engaging prospective and existing...
. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform... Markets We are seeking a dynamic and results-driven KOL Manager to drive retail client conversion through influencer...
. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform... Markets As the Application Marketing Manager, you will be responsible for driving acquisition, activation, retention...
. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform... Markets We are looking for an experienced and strategic Community Manager to lead a high-performing team responsible...
of managerial experience in CRM, Account Management, Luxury Customer Service, or Telesales. Fluent in English, Mandarin, and Malay...Location: Onsite, Old Klang Road, Kuala Lumpur About the Role: We are hiring a CRM Manager to lead retention...
communication, understanding of their needs Building key customer service processes and systems, formulating management rules..., and communicating with various departments to provide optimal key customer service solutions and product feedback Requirements Sales...
Role Responsibilities: Build and manage relationships with KOLs, affiliates, VIP clients, and brokers Represent Crypto....com at events and industry gatherings to expand presence Monitor client feedback to recommend service and product improvements Drive...
communication, understanding of their needs Building key customer service processes and systems, formulating management rules..., and communicating with various departments to provide optimal key customer service solutions and product feedback Requirements Sales...
and feedback. What We're Looking For Experience in customer service, able to draft the email or chat template in good CS mindset... processes, tools, and product information. The knowledge manager is responsible for managing and updating internal resources...
in Training or Quality Assurance role preferably in Customer Service. Experience with learning management systems (LMS...Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every...
. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform...-driven content across the full customer journey - from awareness to activation, retention, and loyalty. What Makes...
About RedotPay RedotPay is a global crypto payment fintech integrating blockchain solutions into traditional banking... and finance infrastructure. Our user-friendly crypto platform empowers millions globally to spend and send crypto assets, ensuring...