The Technical Customer Success Manager (TCSM) will play a pivotal role in supporting SOC clients by providing in-depth.... Additionally, the TCSM will identify opportunities to expand service offerings, collaborating closely with the sales team to scope...
issues and removing barriers to service in order to protect customer loyalty. The key responsibilities for this position... to the internal teams Proactively support the Customer Service, Sales and Operations teams to achieve targets...
and succeed. Role Description As a people manager, you are responsible for supporting the success of not only your direct... Executives to achieve consistent growth across the Customer Experience portfolio. The primary purpose of the CX Solution Sales...
. Do work that matters As Customer Banking Manager in our Stockland Greenhills Branch you'll be passionate about leading...You are passionate about helping customers turn their financial dreams into reality We are a customer and community...
and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands... to ideate and invent. Amazon is looking for an experienced, talented and detail oriented individual to join our Customer...
’s leading private aged care providers—and we’re growing. About the Role: We’re seeking a Relief Customer Support Manager... Management is highly regarded Warm, professional communication style with a passion for customer service Highly organised...
financial wellbeing and sustainability of our millions of customers. About the Role As the Customer Care Manager for Retail..., Product, and Operations to streamline processes and reduce customer effort. Monitoring service quality, communication...
? We are seeking a Senior Customer Success Manager (CSM) to join our ANZ Corporate Team. As a Senior CSM, you will manage a portfolio...Who are we? HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens...
looking for a strategic and hands-on Customer Operations Manager (COM) to join the Storman leadership team and help shape the future... of our customer experience. Reporting to the General Manager – Storman, this role leads our Customer Operations function...
& Digital, the Customer Care Manager will lead the customer experience across both online and in-store channels... on performance, engagement, and retention Managing all customer service touchpoints including phone, email, chat, escalations...
-functionally with another Customer Success Manager (CSM), Operations Support Officer (OSO), product, engineering, finance... experience in Customer Success, account management, or SaaS service delivery, managing a portfolio of accounts end-to-end...
+ years experience working as a manager in a customer support/technical support service capacity - SaaS, HealthTech, or high... of healthcare in Australia and then around the world. About Your Role We're looking for an experienced Customer Support Manager...
You have 2-3 years of experience as a Customer Success Manager or Account Manager in a high-volume, fast-paced environment... deeply customer-centric and service-oriented. You consistently go above and beyond to deliver exceptional experiences...
’s most loved luxury stays and unforgettable travel experiences. As the Customer Experiences platform continues to scale across APAC..., we are recruiting a newly formed Supply Operations Manager – Experiences role to help shape what is next. This is a high-impact...
to do your best work. Job Summary The Customer Success Manager (CSM) 1 is a strategic, customer‑facing role responsible for driving... customer outcomes. Provide customer insights to drive product enhancements and service improvements. Support organizational...
You know: non-conformers. Those who are compelled to do something different. Who care enough about the customer to ask the big..., disagree without being disagreeable, and love the rush of starting something new. Specifically, a Customer Engagement...
, reduce costs, and improve efficiency. About the Role: As a Customer Success Manager, you will serve as the primary point... for driving customer success and product/service adoption in SaaS organisation Experience in platform management, focusing...
and operated, with an industry-leading customer service model, we're trusted by our customers to provide the services that enable... from home. #LI-Hybrid The Opportunity We're building our new Customer Success team, and this is your opportunity to help...
Job Category: Customer Service and Solutions Job Description: Who We Are At Pepper Money, we're dedicated... with our ever-expanding lending options. The Role We're looking for a Customer Retention Strategy Manager to design and deliver...
Purple. Join IFS. Job Description A Customer Success Manager will take the customer facing role and is responsible... Success Manager is front-and-center with our customers and partners, understanding their desired outcomes, driving customer...