Overview We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused... considerations Ensure all customer interaction and service is performed in a manner which consistently meets or exceeds customer...
and team activities. Customer Service: Partners with the patient to enhance the patient experience: Manages difficult... or emotional customer situations: Responds promptly to customer needs: Solicits customer feedback to improve service: responds...
satisfaction and provide strong customer service including solving customer problems, complaints and questions in person... by committing and focusing on outcomes to deliver results and making the customer the center of decisions. Makes balanced decisions...