Job Description ABOUT THE JOB NielsenIQ Client Success is a modern service team transforming the way we serve... and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients...
issues, leads service improvements, and ensures reliable, secure, and high-quality collaboration experiences..., and support models Engage with Microsoft and AV vendors on advanced escalations Support major meetings, events, and executive...
platform resilience. Own executive-grade reporting on platform health, operational performance, and service improvement... to the Head of Customer Support. In this role, you’ll lead our support transformation agenda, ensuring platform stability...
or other analytics/automation tools is a plus. Experience in project- or service-based businesses and/or exposure to unit economics... with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community...
or other analytics/automation tools is a plus. Experience in project- or service-based businesses and/or exposure to unit economics... with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community...
basis with the Account Executive and the Payroll Setup Consultant based in Switzerland, the Payroll Specialist based... the required technical specifications of the information system that meet the customer configuration needs. Coordinates...
Relationship Management Strengthen and expand long-term customer relationships, ensuring high levels of satisfaction and service... and define expansion opportunities across regions, customer segments, and strategic industries (telecom providers, utilities...