. Sound like you? Then read on. About the Role The key responsibility of Customer Service Analyst (CSA) is to be the first... to customers who visit the Service Centre. Responsibilities: Provide consistent and positive customer experience to all walk...
required Open to fresh graduates Previous experience in Customer Service or Operations in the Financial Services/ Fintech industry... and on platform issues that may arise Create automations for customer services and communication processes Share the voice of the...
. Regional Operations include the teams of Customer Service, Listings, Seller Operations, Returns & Refunds, and Fraud...., including resolution-time optimisation and service quality outcomes Translate performance data into actionable insights...
Job Description : Perform data analysis to deep dive and uncover gaps in Chatbot in order to improve Chatbot KPIs Perform ad-hoc problem solving Support chatbot solution enhancements Requirements : Currently pursuing a degree in Bu...
TikTok's Customer Support team's vision is to deliver industry-leading support for our users and creators to inspire... of this mission. About the Role As a Workforce & Queue Management (WFQM) Analyst, you will be the architectural backbone...
through various customer service channels on loan related matters including loan retention and assist in making outbound calls.... Requirements: Diploma or Bachelor's Degree with at least 3 years of relevant experience in customer service and knowledge...
, and inspire you to be the best version of yourself. The Role We seek a highly motivated and customer-oriented Service Desk... (both written and verbal) and ability to do presentations Strong customer service orientation and problem-solving skills...
Job Category: Analyst Job Description: Asset Management Operations We provide customized service to our clients... across the region, managing investors / client facing teams to ensure service delivery is maintained at a highest quality...
and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products..., and new client onboarding. What an Analyst, Implementation Services does at Visa: The Implementation Services team...
Banking division Provide high-quality customer service and support to account holders, addressing inquiries and resolving... Contribute and/or lead process improvement initiatives to enhance operational efficiency and customer experience Assist...
and strong customer-service orientation. Ability to thrive in a fast-paced, dynamic environment while managing high work volumes...
questions. Prepare and support budgeting, accruals and Strategic Cost Management processes. Prepare and support Customer... Experience portfolio, contribute ideas to improve Customer Satisfaction (CSAT) / improve survey results. Participate...
as assigned — hardware, software, telecommunication, business application, customer connectivity, etc. All other duties...
Position Overview Service Analyst provides comprehensive application support to users, handles technical issues... and customer oriented with multi-tasking capabilities. ITIL v3/v4 certification and strong service oriented experience...
fulfillment and procurement records Coordinate with internal teams (design, production, customer service) to prevent delays....com Role Overview: We are looking for a highly organized and detail-oriented Virtual Fulfillment Analyst to support...
Position Overview The Project Analyst is responsible for driving the successful delivery of minor project... is included in relevant workplans. Manage vendor to deliver projects, change requests and service requests on time to meet...
us make the world see. We are seeking a meticulous and proactive Payroll & Commission Analyst to join our Asia Pacific..., and aligned with business goals. About You: To be successful in this position, the Payroll & Commission Analyst...
(both Corporates and Financial Institutions) Support sales and distribution teams in delivering superior customer service... and requirement Skilled in handling customer service requests and internal processes related to trade finance Strong coordination...
Advance Diploma in Computer Science or related field Experience At least 1 year of technical support customer service... Analyst does in Titansoft Assist in product support for end users Coordinate with team members to resolve reported problems...