, and problem-solving skills. Excellent communication, interpersonal, and customer service skills. Knowledge of data analysis... shipping documents and coordinate with clearing agents. Process product receipts once shipments have arrived and quantities...
vehicles, drivers, couriers and import clearing agents. Customer service. Desired Experience & Qualification 5 + years...
vehicles, drivers, couriers and import clearing agents. Customer service. Desired Experience & Qualification 5 + years...
service focused, Possess a genuine interest in administration, contact center, and customer service, Closing..., and incentives but top agents earn between R 15,000 – R 25000 per month! Requirements: Grade 12 or equivalent national diploma...
from senior call center experience. Qualifications and Experience: Diploma or certification in Customer Service, Call Centre... ground up. Recruit, onboard and train outbound agents using tested strategies specific to acquisition environments. Develop...
within the department, to ensure excellent customer service through monitoring, training, providing staff with regular company... service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding...
Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards... and familiarity with US customer service expectations. - Strong communication and leadership skills. - Ability to work night shifts...
Manager to lead our sales and customer service teams, ensuring optimal functioning and driving growth to achieve SMD’s sales...Join Our Team as a Sales and Customer Experience Manager! Are you a dynamic and results-driven individual...
strategies on marketing, operational another related issues. CUSTOMER SERVICE Develop and implement the business development... application of human resources, operational, risk and customer service practices and principles. * Good understanding...
in service delivery management, of which 2 years is in creating and implementing Service Operating Processes for technical teams...- advantageous. COBIT 5- advantageous. Several customer managements tools- advantageous. Call centre experience- advantageous...
and to enable effective two-way flow of information and resolution of issues. Customer Service Lead and direct a major customer... with relevant marketing agencies. RESPONSIBILITIES Customer Relationship Management (CRM) Data Ensure that an internal...
outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers... the team, encourage feedback and customer insight in order to enhance the customer experience. Produce daily, weekly...
of policy changes, customer communication, and endorsements Customer Service Communicating with brokers, agents, and clients...
of policy changes, customer communication, and endorsements Customer Service Communicating with brokers, agents, and clients...