for one another. Be humble. Make work personal. We are looking for a highly motivated and customer-focused Customer Retention Advisor... and team performance metrics, including retention rates, customer satisfaction, and call handling time. - Stay...
- Ensure the quality of conversations to encourage engagement, retention, and client interest - Participate in weekly meetings... Application Question(s): - Are you able to work rotating shifts? - Do you have experience providing customer service through...
- Ensure the quality of conversations to encourage engagement, retention, and client interest - Participate in weekly meetings... Application Question(s): - Are you able to work rotating shifts? - Do you have experience providing customer service through...
: Customer retention via Call Center. Schedule: Monday to Friday from 8:00 AM to 7:00 PM, and Saturday from 8:00 AM to 1:00 PM... Consulting Referrals can double your chances of interview at GroupCOS. Set job alerts for “Customer Service Advisor” roles...
in shaping the performance and evolution of our Customer Experience operations. This position goes beyond monitoring metrics — it... is about understanding trends, anticipating risks, and influencing decisions that strengthen customer satisfaction and operational excellence...
advisor to hundreds of our top customers. WHAT YOUR WORK WILL FOCUS ON: - Manage a pipeline of existing customer business... to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets - Build long-term...
the performance and evolution of our Customer Experience operations. This position goes beyond monitoring metrics — it... is about understanding trends, anticipating risks, and influencing decisions that strengthen customer satisfaction and operational excellence...