The Cato CX team is seeking a highly technical, strategically minded CX Strategy Lead to own and drive the integration... Customer Experience Strategy capability, responsible for cross-organizational best practices, workflow design, and technology...
discounts at many of our hotels and resorts What will you do? Define and lead the enterprise customer data strategy... customer “Golden Record” across CRM, ticketing, marketing, and data systems, ensuring accuracy and integration Oversee data...
discounts at many of our hotels and resorts What will you do? Define and lead the enterprise customer data strategy... customer “Golden Record” across CRM, ticketing, marketing, and data systems, ensuring accuracy and integration Oversee data...
The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers.... You will independently drive and execute key customer enablement initiatives - such as evolving our Power Up experience, improving the...
and deliverability/technical fields 4+ years of experience leading teams in customer-facing technical or professional services...The Manager, Deliverability Strategy ensures day-to-day operational excellence and individual contributor development...
Dupixent Access Strategy team for CRSwNP, EoE & RGA pipeline indications, and integration of payer marketing tactics into brand... and demonstrated ability to lead cross functionally Deep understanding and experience the specialty space including pricing...
of experience in customer service (B2C preferred), with demonstrated success in sales or lead generation from support interactions... to enhance customer value and boost revenue. Why This Role Will Challenge and Reward You You'll lead consumer interactions...
, lifecycle management, and customer feedback. Lead and develop the CS Ops team: Manage, mentor, and coach operations staff.... Qualifications Experience & Leadership: 8-10+ years in Customer Success, Operations, or related functions, with at least 3-5 years...
strategy and site testing. Lead the adoption and training of scalable infrastructure, tools, and frameworks to future-proof... execution but also shaping the long-term web strategy and roadmap. What you bring: Proven leadership experience managing...
operate, increase sales, engage customers, and keep employees happy. As the Product Lead for Partner Ecosystem..., you will define and execute Toast's partner ecosystem strategy. This is a highly strategic, senior IC role responsible for crafting...
and experienced Senior QA Lead to join our growing team. The Senior QA Lead will help in identifying the testing strategy and testing... of QA testing right for data conversion, configuration, and Integration. Candidate should have deep experience in HealthCare...
. They should have experience in running operationally complex projects focused on growth across the customer lifecycle. The ideal candidate... role Proven track record with cross-functional collaboration and achieving high customer satisfaction Experience...
U.S. Oncology Team, you will report to the Head of US OBU Strategy & Business Operations. Lead learning and development... needs. Lead the design, development, and delivery of training programs on disease state, engagement skills, customer...
is looking for a CRM Field Operations Lead to ensure continued customer centricity and success. The CRM Field Operations Lead plays... of the customer relationship management (CRM) system. The Senior Manager, CRM Field Operations Lead will be responsible...
technology strategy across product lines Platform & System Architecture. You'll lead the design of scalable, resilient... for architectural outcomes and understand their broader impact on product quality, customer experience, and business success. You'll...
solutions that empower decision-making and elevate the customer experience. This position offers the opportunity to redefine the... and digital platforms integrating seamless touchpoints Lead analysis of customer behaviors, market dynamics, and competitive...
. You'll lead the enablement structure and content strategy, oversee the Technical Project Manager, and own the GTM readiness... Lead Product Enablement Strategy: Own the roadmap for product-specific enablement content, aligning with PMM, PM, SE, PS...
to experience and location. Flexible PTO, and the gear you need. Travel for customer onsite work, typically 20 to 50 percent... stakeholder aligned. While it handles the busywork, your project managers devote their energy to strategy, risk thinking...
solutions that empower decision-making and elevate the customer experience. This position offers the opportunity to redefine the... and digital platforms integrating seamless touchpoints Lead analysis of customer behaviors, market dynamics, and competitive...
Experience & Execution: Consultative Sales Approach: Apply a consultative, solution-based sales strategy, deeply understanding... track record of consistent quota over-achievement and successfully engaging customer primes. Enterprise experience...