of ownership, accountability, and quality obsession. - At least 1 year of experience in a CX Quality Analyst, Quality Assurance...). - Intermediate knowledge of Notion and/or Miro for process documentation. - Previous experience in Customer Experience or Support...
about quality, consistency, and customer-centric thinking. As a CX QA Analyst, you will focus on reviewing customer interactions... into an independent QA Analyst role after the initial onboarding phase. Responsibilities: - Audit customer interactions using...
about quality, consistency, and customer-centric thinking. As a CX QA Analyst, you will focus on reviewing customer interactions... into an independent QA Analyst role after the initial onboarding phase. Responsibilities: - Audit customer interactions using...