commerce platform user experience policies. -Analyze customer feedback and data to identify opportunities and take action..., including Customer Experience, Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking...
platform with a delightful service experience. Within GNE, the Service Support Centre (SSC) provides customer service... for Buyers, Sellers, and Creators across the globe. We are seeking a Knowledge Management & Training (KMT) Program Manager...
Logistics Service Excellence (LSE) is a global team that acts as a bridge between TikTok Shop Logistics teams... on customer feedback and operational requirements - Serve as an escalation point for CS for logistics-related issues...
have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset... will be partnering with the TikTok Shop team and the other will be focused on project management, process improvement, and best practice...