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Keywords: Customer Experience Automation & Platforms Lead, Location: Melbourne, VIC

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Customer Experience Automation & Platforms Lead

About the role The Customer Experience Automation & Platforms Lead sits within the Customer Experience branch... delivery. You’ll lead the configuration, uplift and governance of customer platforms, enabling seamless non-human service...

Location: Melbourne, VIC
Posted Date: 14 Feb 2026
Salary: $118141 - 132962 per year

Head of Platform and Security

An exciting opportunity exists for an experienced Head of Platforms & Security to lead the strategic direction... in line with service level agreements. Lead ad hoc data extraction, investigation, and issue resolution. Process Automation...

Company: DFP Recruitment
Location: Melbourne, VIC
Posted Date: 07 Feb 2026

Senior Marketing Automation Specialist

platforms. Strong understanding of lead generation, lead nurturing, and customer lifecycle management and revenue generating...We’re seeking a strategic and technical Senior Marketing Automation Specialist with over 3 years of hands-on experience...

Company: Eightcap
Location: Melbourne, VIC
Posted Date: 23 Dec 2025

Head of Data, Insights and Supporter Experience

, insights, digital platforms and supporter experience across fundraising and partnerships. You will set and deliver a modern... experience leading data, insights or digital customer or supporter experience functions Strong experience with fundraising CRMs...

Posted Date: 03 Feb 2026
Salary: $145000 - 162000 per year

Lead AI Engineer - Gain Production GenAI/Agentic AI - $220,000-Melbourne/Hybrid

GenAI) and own the roadmap across multiple workstreams. Lead and mentor engineers (automation, frontend test, ML engineers... analysis, telemetry, and robust monitoring. Champion continuous improvement, automation-first mindset, developer experience...

Location: Melbourne, VIC
Posted Date: 19 Feb 2026
Salary: $180000 - 220000 per year

Lead Consultant Sitecore Next JS Consultant

+ years working with Sitecore platforms, including XP and XM Cloud. Strong experience migrating content, templates, pipelines... clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing...

Company: Infosys
Location: Melbourne, VIC
Posted Date: 14 Feb 2026
Salary: $129311 - 142018 per year

Lead Consultant

seeking a Lead Consultant - Salesforce Architect with deep experience delivering at scale in multi-cloud Salesforce programs... Over 15 years of experience in IT & Consulting , specifically focusing on Salesforce and related technology platforms...

Company: Infosys
Location: Melbourne, VIC
Posted Date: 14 Feb 2026
Salary: $129311 - 142018 per year

Lead Vulnerability Assesor

not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Lead Vulnerability Assesor... to join our team in Australia. The Lead Vulnerability Assessor provides expert leadership in identifying, analysing and prioritising...

Posted Date: 13 Feb 2026

Tech Lead

, React, Next.js, cloud platforms such as AWS or Azure) Experience with infrastructure management tooling and automation (IaC...-functional teams, and directly with clients Proven experience as a Tech Lead or Senior Engineer leading delivery of complex web...

Company: Two Circles
Location: Melbourne, VIC
Posted Date: 13 Feb 2026

Risk & Operational Excellence Lead, Corporate Centre

remediation of gaps. Lead the design and uplift of controls to meet regulatory requirements, prevent customer harm..., and internal risk frameworks. As the Risk & Operational Excellence Lead, you will partner with business leaders to identify...

Location: Melbourne, VIC
Posted Date: 12 Feb 2026

Lead Vulnerability Assesor

of 68. And we're not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Lead... to stakeholders and influence security outcomes. Experience developing or modifying scripts, tools or automation to support...

Posted Date: 06 Feb 2026

Finance Operations and Systems Lead

through to the GL and reporting. Experience implementing or running ERP, billing, payroll and finance platforms in multi..., from architecture and integrations to automation and controls, so the business can grow confidently on clean, reliable systems...

Company: Heidi
Location: Melbourne, VIC
Posted Date: 04 Feb 2026

AWS Cloud Managed Services Technical Lead- Major Bank

A leading Australian organisation is currently seeking an AWS Cloud Managed Services Technical Lead... to join their company on a permanent basis. This is a newly created permanent role. Looking for an experienced AWS Technical lead to drive...

Location: Melbourne, VIC
Posted Date: 03 Feb 2026
Salary: $180000 - 190000 per year

GMNS Delivery Lead

) Familiarity with Cisco, Juniper, and VeloCloud platforms (secondary requirement) Experience in cloud connectivity and multi...NETWORK DELIVERY LEAD Opportunity to lead high-impact cloud migration projects Lead network delivery with strong SD...

Company: Accenture
Location: Melbourne, VIC
Posted Date: 17 Jan 2026

Solution Architect (SAP Service Cloud & Customer Data Cloud)

quality and timelines Deliver continuous improvement/automation across metering, distribution and customer platforms...: Open to discuss ROLE OVERVIEW Solution Architect, Utilities Focus. Leads design for customer platforms (SAP Service...

Company: Aurec
Location: Melbourne, VIC
Posted Date: 18 Feb 2026

Senior Customer Success Manager

. Strong understanding of customer experience transformation, digital channels, automation, and AI technologies. Analytical..., boardroom-ready presence. Experience using Salesforce, Gainsight, and other customer success or CRM platforms to manage...

Company: Genesys
Location: Melbourne, VIC
Posted Date: 25 Dec 2025

Director of Customer Success & Support

Success organisation from the ground up. ` Hands-on experience with automation platforms, AI training pipelines... for players and studios everywhere. About the Role We’re looking for a Director of Customer Success & Support to lead the full...

Company: Shockbyte
Location: Docklands, VIC
Posted Date: 23 Dec 2025
Salary: $85000 - 120000 per year

Director of Customer Success & Support

Success organisation from the ground up. ` Hands-on experience with automation platforms, AI training pipelines... for players and studios everywhere. About the Role We’re looking for a Director of Customer Success & Support to lead the full...

Company: Shockbyte
Location: Melbourne, VIC
Posted Date: 23 Dec 2025
Salary: $85000 - 120000 per year

Marketing Manager VIC

. CRM expertise: Hands-on experience with CRM platforms (ideally Braze), including segmentation, automation, lifecycle... venues? We're looking for a strategic and collaborative Marketing Manager to lead marketing across two of Melbourne...

Posted Date: 18 Feb 2026

Senior AWS Cloud Engineer

platforms within a customer environment. With a strong focus on delivering fit-for-purpose, repeatable, cost-effective, secure... and dependencies within customer AWS environments. Drive automation and orchestration into every operational and delivery process...

Company: NEC Corporation
Location: Docklands, VIC
Posted Date: 16 Feb 2026