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Keywords: Customer Escalation Engineer (Colombia), Location: Colombia

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Customer Escalation Engineer (Colombia)

Role Purpose: The Customer Escalation Engineer is responsible for supporting Jumio's enterprise customers. The.... This is an essential role handling customer escalations and proposing solutions - you are the overall subject matter expert on Jumio...

Company: Jumio
Location: Colombia
Posted Date: 18 Feb 2026

Senior Escalation Engineer: Technical Lead & Customer Advocate (Colombia)

A leading technology company in Colombia is seeking a Senior Escalation Engineer to become a technical authority... on escalated customer issues. The role involves partnering with various teams to ensure fast resolution and improve product...

Company: Fortra
Location: Colombia
Posted Date: 17 Feb 2026

Sr. Escalation Engineer (Colombia)

development opportunities, flexibility, and much more! The Senior Escalation Engineer serves as a technical authority on the..., and serving as a technical mentor and leader. Senior Escalation Engineers are advocates for the customer and internal champions...

Company: Fortra
Location: Colombia
Posted Date: 17 Feb 2026

Bilingual Expert Technical Support Engineer – SaaS | Bogotá (Colombia)

Job Description As a Level 3 Support Engineer you’ll be the final escalation point for technical issues affecting... in a Level 3 / escalation role or 5+ years in Escalated Support for Software or CCaaS with at least 2 years in Level 3...

Location: Colombia
Posted Date: 17 Feb 2026

Professional Services Engineer- Colombia (Bogotá)

by effectively supporting the deployment, administration and knowledge transfer of Radware’s solutions within the customer...’s environment. If you’re an energetic, upstart engineer who enjoys working in a fast-paced environment and interacting with people...

Company: Radware
Location: Bogotá DC
Posted Date: 17 Feb 2026

IT Sr. Systems Support Specialist (Colombia)

, servers, network and other systems. This role requires a hands-on engineer who is up to date with current technologies... - Troubleshooting accounts in an SSO enabled environment (Azure) - Ability to serve as point of technical escalation for the IT team...

Company: Amwell
Location: Colombia
Posted Date: 18 Feb 2026

MLOps Support Engineer (L1/L2 Technical Support)

impact, we’d love to have you on board! Role Summary The MLOps Support Engineer is an operations-first role, focused... failed jobs, degraded pipelines, or performance anomalies. Triage incidents, investigate issues, and coordinate escalation...

Company: CloudFactory
Posted Date: 13 Feb 2026