Job description: As a Contact Center Operations Executive, you will be responsible for overseeing end-to-end customer... and transformation initiatives. Proven leader with experience in large-scale contact center operations in a BPO environment...
stakeholders. Qualifications Experience 5+ years Workforce Management experience in a BPO or high-volume contact center... of Intraday/Real-Time Analysts. Strong background with high-volume, multi-site contact center operations. Technical Expertise...