Leads the Auto Care and Retail Contact Center Operations within the bounds of company policies and practices... years experience in Customer Relations or Contact Center or 2 years management background in Customer Service Business...
Marketing and Operations Officer (Team Leader) Position Overview: The Marketing and Operations Officer (MOO... of contact for team concerns, resolve conflicts, and address operational challenges. Set and Monitor Team Goals: Establish...
innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Safety Officer..., Nursing, or any field related to Safety. At least 4-5 years of experience as a Safety Officer in IT, Engineering, shared...
BRAND PARTNERSHIPS OFFICER (Implementation and Strategy) Job Summary The Brand Partnerships Officer (Implementation... are fulfilled, such as product placements, co-branded marketing materials, and event sponsorships. Act as the main point of contact...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global...! JOB DETAILS Title: Recruitment Support Officer Reports to: Operations Manager Location: Trojan Recruitment Group Branch Works...
Your Role The Customer Relationship Officer assists Relationship Managers and Premier Center Head in handling customers... value proposition (CVP). The incumbent supports the Relationship Managers and Premier Center Head in delivering efficient...
Contact Center. He/she contributes to the process-level training and development of qualified, experienced, and highly... Contact Center environment Banking and finance ACD phone systems/ Call routing Excellent communication and interpersonal...
on-site and remote platform support for the IVRS of Contact Center (Aspect) - Provides on-site and remote platform support... internal teams in support of communications elements such as operations in contact center and office 365...
. About the Role As a Senior Client Services Officer for the Manila Group Capability Center (GCC), you will play akey role... contact, ensuring maximum customer satisfaction through a relationship-based service approach that reflects genuine concern...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global...! We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients...
we are today. By joining us as a Safety Officer, you will be responsible for implementing and monitoring safety protocols, conducting thorough.... At least 4-5 years of experience as a Safety Officer in IT, Engineering, shared services settings, or similar workplace...
About the Role As a Process Excellence Officer under the Contact Center Channel, you will be responsible for reviewing... as a Business Analyst, Documentation process Data Analysis Preferably with Lean Six Sigma background and experience Contact center...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global...! A SNAPSHOT OF YOUR ROLE You are being eyed to join the Recruitment Team. As Sr. Recruitment Officer, you are one of the front...
by branches, senior management, government agencies, and internal partners like the Contact Center. Partner with internal business...The Digital Platform Fraud Management Officer is responsible in the over-all supervision of the performance of its unit...
to be implemented. This role will follow UK/ GMT operational hours. What You'll Do Handle or delegate all external contact center... Compliance Officer will identify and correct issues that could cause legal ramifications and reputational damage to the...
excellent service and assistance to all technical related inquiries, requests, problems, and concerns of all Contact Center... Bachelors Degree At least with technology background and/or contact center experience. Good customer service orientation...
Contact Center. Acts as subject matter expert and liaises with operations management and other units within the center... learning forums on quality trends, and key performance indicators Adept to techniques and tools, Contact Center Management...
Relationship Officer (RO) Builds and maintains strong relationships with clients and agents/partners such as Loan... Advisor (LA), Loan Service Agency (LSA), Loan Information Center (LIC) and Borrowers by understanding their needs, addressing...
, preferably in a contact center or complaints handling role. Skills & Competencies Strong verbal and written communication skills... Officer is responsible for delivering high-quality customer service by handling inquiries, resolving complaints, and ensuring...
is a plus. 1–3 years of experience in customer service, preferably in a contact center or complaints handling role. Skills... from you. About the Role The Customer Care Officer is responsible for delivering high-quality customer service by handling inquiries...