Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams... content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations...
we do business. The Leidos Civil team is seeking an accomplished Contact Center Content Specialist to join our federal-agency omni... will include crafting, refining, and assessing contact center-specific content, along with creating engaging training materials...
government programs and services. Proficiency in using CRM systems and other contact center technology. Excellent communication... related to federal government programs and services. As a Tier 1 Information Specialist, you will be responsible for providing...
government programs and services. Proficiency in using CRM systems and other contact center technology. Excellent communication... related to federal government programs and services. As a Tier 1 Information Specialist, you will be responsible for providing...
or General Educational Development (GED) certificate required. Minimum of 2 years of experience in a contact center or customer... and services. Proficiency in using CRM systems and other contact center technology. Excellent communication skills, both written...