Housing Complaints Dispute Resolution Lead Contract: 3 months (possible extension subject to performance) Location... We are seeking an experienced Complaints Dispute Resolution Lead to support a high-volume, independently regulated complaints...
Complaints Resolution Lead *Rolling contract* *Hybrid - 2 days office / 3 home* *Housing* The role: Lead... on reviewing complaints and compensation and advising on the correct level of rigor at stage 2. Take responsibility for managing...
council's housing complaints process, ensuring fair and timely resolution of cases and using feedback to drive service... improvements. Key Duties: Lead and coordinate the handling of housing complaints and escalations, communicating...
Job Purpose Deliver a an excellent customer-orientated dispute resolution service which provides the customer... with a suitable solution and a satisfying experience, by contributing and supporting the delivery of an efficient complaints...
://www.convatecgroup.com Position Overview: The Corporate Complaints Data Analyst is responsible for driving quality... incumbent will lead activities related to complaint evaluation, quality auditing, trending, and escalation management...
Jobs Job Description Apply now Start Please wait... Job Title: LEAD ADMINISTRATOR L2 City: London State/Province: London Posting Start Date: 1/28... information, visit us at www.wipro.com. Job Description: About the Role: As a Lead Administrator, you will be integral...
Job Introduction We are recruiting for a Customer Service Team Lead to be part of the Rapport team, based... 500 company, where excellence and creativity are the norm every single day. The Customer Service Team Lead will manage...
delivery. Handle resident enquiries and complaints, ensuring timely and effective resolution. Prepare and present reports... framework. Lead and manage the Business Support Team ensuring appropriate behaviours and alignment to the organisation values...
relationships, lead meetings, and resolve resident inquiries and complaints with professionalism and diplomacy. What You'll Bring... inspections, and ensure timely resolution of maintenance issues. Customer Service Excellence: Maintain strong client...
. Your background will include: Strategic oversight of the full customer journey, including call centres, and complaints handling... and resolution functions. Senior accountability for national or regional customer operations, balancing service quality, efficiency...
and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable... are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level...
/ Temp Location: Shipboard Description The HR Director is to lead and manage all HR functions onboard Mitsui Ocean..., addressing grievances and ensuring fairresolutions in line with policies, CBAs, and maritime laws. Lead the Shipboard...
resolution. Provide guidance, coaching, and training to help colleagues develop their skills and confidence. Lead on high..., customer-focused services. Ensure service charges are fair, reasonable, and well-managed across schemes. Oversee complaints...
business. Lead the implementation and embedding of complaints handling processes that successfully identify opportunities... Customer Support management and their teams which deal with all customer complaints that are raised with Nando’s UK...
. To maintain a professional dialogue with clients, handling any complaints or concerns swiftly and thoroughly, aiming... for a satisfactory resolution that fosters strong, positive relationships. To manage resources and ensure the proper maintenance...
. 6. Patient Experience & Communication Oversee patient-facing services and support resolution of complaints. Lead... of complaints. Lead initiatives to promote online services and enhance the patient experience. Provide clear communication...
to support the completion of partner contracts, access to digital tools and the resolution of partner queries and complaints... and maintain strategic relationships with a panel of partners. You will lead and own the implementation and onboarding of newly...
, complaints, and commercial arrangements. You will work closely with the local Vinted Pay UK team and other Vinted Pay entities... interpretations, and effective implementation of requirements across multiple jurisdictions. In this position, you'll Lead legal...
with communications, complaint handling, and issue escalation Track trends, maintain complaints/resolution logs, and update website... a polite, professional and helpful attitude What the role includes Licensing, Compliance & SAG Liaison Lead event...
and complaint teams. You will be working hand-in-hand with our outsourced partner & internal teams, to lead, motivate and drive high... maternity cover Your day-to-day: Responsible for overseeing the On Holiday Support and Complaints Team, providing clear...