We are seeking a skilled and motivated L2 Support Engineer to join our Workplace & Desktop Solutions team within IT Operations.... This role focuses on providing second-level support for Microsoft 365 (M365) services including Teams, Exchange Online, Defender...
We are seeking a skilled Network Consultant to provide technical service desk support for premium customers with complex solutions.... What you will do Perform diagnostics and proactive analysis for network faults, including root cause analysis for alarms. Support day-to-day...
and ensure SLA and KPI compliance. Support tool enhancement, digitisation, and process improvement initiatives. Who... job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support...
be providing outstanding support to customers via chat. In this role, you will handle customer inquiries, offer solutions.... Responsibilities: We are looking for motivated individuals to join our team, where you'll be providing outstanding support...
Key Responsibilities: 1. Client Support and Communication: Provide prompt and professional assistance to clients... through various communication channels, including phone, email, and chat. Address client inquiries, resolve issues...
). Prior experience in customer service or support roles preferred. Ability to work in rotational shifts and weekly offs... customer interactions across multiple channels (voice, chat, email, WhatsApp). Deliver accurate information and timely...
). Prior experience in customer service or support roles preferred. Ability to work in rotational shifts and weekly offs... customer interactions across multiple channels (voice, chat, email, WhatsApp). Deliver accurate information and timely...
support through calls, emails, and live chat.4. Excel independently to surpass performance targets.Requirements:1. Minimum 3... communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop...
Job Description : Senior Process Executive – Contact Center (Voice, Chat & Email) Location: Chennai & Coimbatore... The Senior Process Executive – Service Delivery (IOA) will be responsible for delivering high-quality customer support...
Job Description : Summary: The Senior Process Executive – Contact Center (Voice, Chat & Email) plays a critical... and outbound voice, chat, and email. Reporting to the Service Delivery team, this role is essential for maintaining customer...
problems to higher level support technicians. You will interact with our customers through phone, chat... in available support channels including email and/or chat by appointment or real time and outbound calls based on customer request...
problems to higher level support technicians. You will interact with our customers through phone, chat... in available support channels including email and/or chat by appointment or real time and outbound calls based on customer request...
As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible...Job Description: Analyst - Inbound Chat - Customer Operations Pune | Full-time (FT) | Customer Operations Shift...
As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible...Job Description: Analyst - Inbound Chat - Customer Operations Pune | Full-time (FT) | Customer Operations Shift...
Virtual Tech Bar (chat support) User Provisioning / Joiner-Mover-Leaver (JML) support Tier 2 onsite desktop and office... Bar chat support operations, ensuring alignment with global support standards and SLAs. Manage Tier 2 onsite support...
inbound & outbound calls- Lead generation & customer support- Email & chat communication Who Can Apply:- 1+ years... Executive Work Mode: Remote / Surat Office Pay: - 20,000 - 70,000 + Attractive Incentives What You'll Do:- Handle international...
, and IT leadership to ensure workforce strategies support business growth and operational changes. 2. Operational Execution..., and Average Handle Time (AHT). Data-Driven Insights: Translate complex data into actionable insights for executive leadership...
strategies, service reviews, and proactive engagement. Support contract adherence and service excellence by coordinating... strategies to enhance efficiency and reduce manual efforts. Guide and support internal service teams, contributing...
reviews, and proactive engagement. Support contract adherence and service excellence by coordinating with operational, ITIL... efficiency and reduce manual efforts. Guide and support internal service teams, contributing to best practices, documentation...
). Data hygiene is very important for us. How we will support you: We are elite salespeople, and we know what needs... opportunity to become a Senior SDR or an Account Executive in 24-48 months. Requirements Fluency in English...