What you will do The Case Management Supervisor oversees both customer-facing and back-office case support activities..., troubleshooting, and documentation, as well as supervising case management support functions such as entitlement validation, service...
to assigned Technologists and Technicians. Advises supervisor about deviations and unanticipated or unfamiliar problems. Monitors... reassurance when a mistake is made and help with the resolution. Provides support to management with oversight...
and/or exceeds the Sales KPI’s set by Management. Is responsive to customers’ needs and expectations. Has excellent communication... supervisor responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform...
, identification, coordination, management and advocacy ● Additional duties and responsibilities as may be assigned by your supervisor... Required Skills, Education and Certifications: ● (5) Years’ experience in community, hospital, hospice or home health case management...