Job Title: Call Handling, Specialist Address: Lewisville, TX Job Description Evaluate calls and cases to assess.... Job duration: 26 weeks. Education/Licenses Needed HS Diploma, GED, technical certification, or equivalent experience. Call...
devices; Meet and exceed performance goals related to Call Handling, Ticket Handling, Quality and Reliability; Validate... troubleshooting steps and technical details about each reported incident to HEAT Call Logging application; Follow internal support...