and support the aligned Engagement Center Quality Manager to monitor agents who are conducting inbound and outbound calls... required Minimum 2 years of experience in a client services/call center role One or more years of experience in the pharmaceutical...
position will lead and optimize operations. This role is pivotal in ensuring the delivery of high-quality, patient-centered..., and continuous improvement. You will collaborate closely with cross-functional teams to align call center operations with broader...
Contact Center Manager to oversee daily operations and lead a high-performing team. The candidate will need... operations of a call center team to ensure performance metrics are met. - Maintain updated knowledge of the Call Center...
of over 200 Advanced Practice Providers across the Hillman Cancer Center Network with an APP lead reporting structure. Ready...Join Our Advanced Practice Provider Team at UPMC Hillman Cancer Center! Position: Physician Assistant or Nurse...
to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: Technical Lead L1.... - Identify data quality issues and work with engineering teams to resolve them. - Apply statistical methods and predictive...
within 1-hour of Pittsburgh. Previous call center experience is highly preferred! Purpose: Paging is used broadly... automated phone system or three (3) years of customer service experience. Prior call center or operator experience preferred...
a work environment that values employee development and well-being? Join UPMC as a full-time Lead MRI Technologist at UPMC... Center and Comprehensive Burn Center under one roof! UPMC Mercy is ranked #13 in the nation for Rehabilitation by U.S. News...
center, is seeking a full-time Nurse Manager to lead our nursing operations and support our commitment to delivering high...Join Our Team as a Nurse Manager East Liberty Family Health Care Center (ELFHCC), a mission-driven community health...
) call center operations, collaborating closely with Operations, Quality Management, IT, and Implementation teams. The... employee will promote workforce best practices in reviewing and analyzing call center inbound and outbound call volumes. The...
; Orlando, FL; or Phoenix, AZ. Purpose: The Workforce Analyst supports Patient Service Center (PSC) call center operations... best practices in reviewing and analyzing call center inbound and outbound call volumes. The Workforce Analyst will identify call...
systems, voice over IP, call center, wireless devices, and audio/video conferencing. Resolution of customer requests... provided. Follow quality processes for testing, documentation, and approvals for assigned work. Assist in data collection...
opportunities, four 10-hour shifts, and on-call rotations including weekends and holidays, this role offers both challenge... students and new hires. Promotes continuous learning through feedback, presentations, and sharing research. Quality...
with PET scanning! UPMC Magee-Womens Hospital is proud to be a National Center of Excellence in Women's Health...! We are a teaching center for several University of Pittsburgh programs, and a leader in research! Work Schedule: Rotating daylight...
Related work experience in a specialty pharmacy, PBM, and/or healthcare call center setting Good verbal and written... to: collaborating with health care team in providing direction for maintaining high quality patient care, outcomes, and goals...
's only Level 1 Trauma Center and Comprehensive Burn Center under one roof! UPMC Mercy is ranked #13 in the nation... for Rehabilitation by U.S. News & World Report. Our Trauma and Burn Center has recently been recognized by the American Association...
- Specialist to support their Resource Center. Rotating weekend and holiday availability may be required to support the hours... - Specialist plays a vital role in delivering high quality patient care by assisting nurses and healthcare providers in daily...
to support their Resource Center. Rotating weekend and holiday availability may be required to support the hours of operation... and Foley care) AND at least four of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter...
on behalf of our clients’ copay assistance programs. This includes call center services (inbound and outbound) and claims..., including experience in a claims processing or high-volume call center. Minimum one year of relevant supervisory experience...
on behalf of our clients’ copay assistance programs. This includes call center services (inbound and outbound) and claims..., including experience in a claims processing or high-volume call center. Minimum one year of relevant supervisory experience...