Resources is seeking a Call Center Planning Analyst to forecast, monitor, and evaluate Call Center workload, staffing... and operations, including a suite of call center technology and enterprise information systems. Major Responsibilities: Analyze...
, etc.) forecasting in a workforce tool, analyzing call statistics and designing reports AND 1-2 yrs working w/ACD platforms (Avaya, Five9..., Genesys, etc.) Strongly desired: Direct experience working with CRM platforms (Salesforce) The Analyst, PSC Workforce...
ADP is Hiring a Security Analyst - Systems Operations Unlock Your Career Potential: Global Security Organization... at all times. From the cloud to the data center and across every emerging device, you'll join a team of experts in the GSO who...
. Exposure to call center operations is a plus. Key Responsibilities Monitor and execute daily insurance transactions... transformation. Role Overview The Analyst, Insurance Operations – Quality & Financial Control plays a key role in supporting...
. Exposure to call center operations is a plus. Key Responsibilities Monitor and execute daily insurance transactions... transformation. Role Overview The Analyst, Insurance Operations – Quality & Financial Control plays a key role in supporting...