Operations Manager – Contact Center About the Role: We are seeking an experienced Operations Manager to lead a high..., and performance Required Experience & Qualifications: - 5+ years of customer support or contact center operations leadership...
customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor...) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director...
as required within unit managed Education and Experience Preferred: Bachelor's degree Call center and/or financial services operations...Overview: Manages assigned teams within one or more functional areas of Commercial Lending Operations. Manages 15...
territory. The Repair Superintendent will be responsible for the Repair business, including field operations, customer... satisfaction, and overall general business management. On a typical day you will: Lead the performance of field operations...
center operations. Serve as a bilingual subject matter expert (English and Spanish) for contact center content... agencies. Salesforce and SharePoint experience preferred. Call center knowledge and experience preferred. Minimum...
and call center performance. - Analyze reports and query database from call center software, agent attendance data and WFM... as instructed by operations leadership or management including availability of agent to queue vs skillset and call back assignments...
. The Applications Engineer I is responsible for supporting the Engineering and sale of a wide range of custom Data Center... of the Data Center Cooling Systems business and requires an engineering background with knowledge in thermodynamic...
& Responsibilities This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region... weekly on call schedule Type / Location: Mobile worker / State of Connecticut. Tech may also be dispatched to nearby...
-compliance to EC CoE Operations Manager / Governance Team. Support inquiries and investigations initiated by Global EC CoE.... Engage with SPOC Community and EC CoE Operations team through quarterly open lines and communication campaigns. Drive...
. They deliver services and solutions in technical support, systems refresh, software integration, and operations support... support personnel. Other specific duties include the following: Provide on-call support by identifying, researching...
Engineer I is responsible for supporting the Engineering and sale of a wide range of custom Data Center Thermal Solutions... product application inquiries, and quality control. This role has a strong impact on the success of the Data Center Cooling...
Operations Manager / Governance Team. Support inquiries and investigations initiated by Global EC CoE. Engage with SPOC... Community and EC CoE Operations team through quarterly open lines and communication campaigns. Drive awareness...