. Job purpose This position is onsite in New Haven, CT The Call Center Manager is responsible for the strategic, operational.... Duties and responsibilities Reporting to the Sr. Director of Clinical Operations, the Manager leads a team of call center...
responsive patient-centered care. Job purpose This position is onsite in New Haven, CT The Call Center Manager..., the Manager leads a team of call center staff including leads and representatives. This individual ensures that workflows...
through evening and weekend shifts to ensure continuous departmental coverage and acting as backup for the Call Center...For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations...
Call Center Appointment Specialist. Attending scheduled departmental meetings and fulfilling additional duties...Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center...
policies for caller interrogation, information gathering, Emergency Medical Dispatching, call triage, and customer service. 7..., and extended care facilities. 8. Understand and maintain equipment located in the communications center ensuring efficiency...
Unified Communication Manager, Cisco Webex, Cisco Packaged Communications Center Enterprise, Avaya Aura Contact Center... Center platforms. 2.Service ownership for operations and management of telephony environment including 15,000+ active lines...
, information gathering, Emergency Medical Dispatching, call triage, and customer service. 7. Demonstrate knowledge of area.... Understand and maintain equipment located in the communications center ensuring efficiency of operations. 9. Report major...
policies for caller interrogation, information gathering, Emergency Medical Dispatching, call triage, and customer service. 7..., and extended care facilities. 8. Understand and maintain equipment located in the communications center ensuring efficiency...
Manager to help improve health care quality and patient safety through the implementation of national guidelines (CDC, SHEA...; demonstrates good judgement; detail oriented. PHYSICAL DEMAND Requires traveling throughout the medical center...