Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center... Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience...
Professionally interact with customers and respond to specific requests by process rules. While providing customer support, pay close attention to the needs of the customer and show empathy....
Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues efficiently and professionally. Maintain customer records and update account information. Suppor...
Answering incoming calls from customers Sorting out customers inquiries or requests Ensuring that customers requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a hig...
your career with us and be part of our success!" Join the Alorica Family as a Call Center Agent! We urgently need people...
: Constant work performed in a climate controlled, call-center environment Constant usage of phone and computer systems... for assistance and/or possible processing of credit card authorizations Tracks call related information of each call received...
Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center... Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience...
professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle.... Lets get started!We are searching for a polite, professional Customer Service Call Center Agents to represent our clients...
for improvement, and opportunities for enhancing customer satisfaction Conduct training sessions and provide coaching to call center.... Job Responsibilities: Regularly monitor calls, chats and emails Score and provide feedback on agent performance based on established...
USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest...
of escalation for agent questions, challenges, and day-to-day support. Job Requirements: 3–5+ years of experience in a call.... Proven track record of improving team output and hitting volume or conversion targets. Strong understanding of call center...