Job Brief: We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound calls... and complaints in a timely manner Maintain records of customer interactions and updates Follow call center procedures and service...
Call Center Agent - Community Management Job Location : Dubai, United Arab Emirates Requirements: Previous... in a call center or customer service role. Strong communication and interpersonal skills. Ability to remain calm and efficient...
Role: Call Center Agent Employment Type: Contract (3 Months) Location: UAE Start Date: Immediate Key... relevant internal teams when required Achieve individual and team KPIs such as call handling time, quality, and customer...
Role: Customer Service Representative - Filipino Nationals Type: Outsourced Client Industry: Retail Contract Duration: Long term Start Date: Immediate Key Responsibilities: Answer incoming calls and respond to customer queries ...
Guest Service Center Agent - IHG Hotels & Resorts - Dubai, UAE Position Overview InterContinental Dubai Marina... is hiring a Guest Service Center Agent to serve as the primary point of contact for guest communication. This role ensures...
Overview Of The Role: The Customer Support Centre Agent plays a critical role in ensuring a seamless customer... towards achieving first call resolution by providing solutions to customer inquiries. Communicate with customers positively, friendly...
versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines... clarity in communication and pleasant tone of voice at all times. Well versed with the contact center processes of call hold...
call volume forecasts using historical trends, seasonality, and business drivers Create optimized agent schedules aligned... center operations. Key Duties & Responsibilities Workforce Forecasting & Scheduling Develop short-term and long-term...
- 2 years' experience in a similar role in a luxury hotel or call center. Must have good knowledge in computer operation...Reservations Agent, One & Only One Za'abeel (16762) At One&Only, we exist to create joy for our guests through...
in either a call center, or alternatively, prior work history in the front office, guest relations, club lounge, hotel reservations...Agent, Reservations (18151) A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The...
Previous experience in a call center, hotel reservations, front office, guest relations, or similar role Strong telephone... high standards of accuracy, courtesy, and service quality Ideal Profile Previous experience in a call center, hotel...
International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration... clear, appropriate and professional language. Answer telephones using appropriate etiquette as per call standard SOP...
International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration... clear, appropriate and professional language. Answer telephones using appropriate etiquette as per call standard SOP...
أهداف الوظيفة الرد على اتصالات المتعاملين الواردة لمركز اتصال هيئة تنمية المجتمع وتوضيح الخدمات والمعلومات وفقاً للاستفسارات أو تحويل المكالمات للموظفين المعنيين في الهيئة بما يتوافق مع أعلى مستويات التميز لتحقيق أعلى مستوى رضا . المسؤو...
requests and reservations effectively to the call center and ensure follow-up. Handle currency exchange and financial... to learn, with the ability to perform all duties of a Front Office Agent efficiently. Previous experience in the hospitality...
in a luxury hotel or call center. Must have good knowledge in computer operation (including software such as excel, word, PMS... and even sharing inaccurate information via call, email and chat leading to complaints or rebate. Listen to calls as part of the call...