and strategic Service Delivery Manager to join our team. In this role, you will lead and oversee the delivery of Customer Experience..., ensuring clear alignment on service delivery expectations. Collaborate with internal teams (e.g. Operations, WFM...
to our clients all over the world. The CX Governance Senior Manager works with CX Senior Leadership to align the CX Global Strategy... to ensure efficient and reliable service delivery. Being curious, proactive, and extremely organized will lead you to success...
, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial... services. DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It...
and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay... impact our CX operations. We are looking for a leader capable of managing and developing their team, with strong skills...
& Relationship Coordinator you will be working directly with the CX & Relationship Manager for Brazil region managing our various... and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay...
& Relationship Coordinator you will be working directly with the CX & Relationship Manager for Brazil region managing our various... and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay...
requests and align on actions that impact service delivery to users, clients, and partners. Coordinating communication... We are hiring a CX Internal Communication Specialist to our CX Communication Team in São Paulo, Brazil! As part of the CX...
to our customers. Reporting to the Service Delivery Manager for Brazil, you will work cross-functionally with key stakeholders...! You will play a key role in driving the performance and evolution of our Service Delivery operations, going beyond operational...
! In this position, you will be working directly with the CX & Relationship Manager for Brazil region managing our various BPOs... Relationship Management: Act as the primary point of contact for clients regarding service delivery and build and maintain...
. Our opportunity We are looking for our new Landside Operations Sr Manager to join our team. Responsible for managing the team..., meeting the technical and specific requirements of customers, according to agreed deadlines for delivery at the Ports...
technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support... platforms, including Zendesk, Amazon Connect, and AWS-based CX solutions, to enhance customer interactions and operational...