, automatización inteligente y gestión integral del Customer Experience (CX). Buscamos a una persona creativa, analítica y orientada... de nuestra base de clientes. Responsabilidades – Gestión de Experiencia del Cliente y Estrategias CX Omnicanal Diseñar...
with confidence. As a Customer Service Agent, youll be the foundation of our customer service team, providing expert advice... en la empresa Results Cx de Benito Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu...
an outstanding and expert sales leader who will develop and implement a multi-faceted sales strategy to gain market share and build.../Software/SaaS (ideally in a CX, CRM, ERP and/or B2B SW company) - 5+ years of sales leadership experience...
Improvements team by blending business analysis, project coordination, and automation/digitalization efforts to optimize CX... (Python/R) for data manipulation or automation. Experience with CRM/CX platforms (Salesforce, Totango) and familiarity...
: You are an expert in CX metrics (CSAT, NPS, AHT, SLAs, FRT) but possess the intuition to seek the "ground truth" by listening... chat, rather than traditional phone or email channels. CRM/Data Tools: Expert-level knowledge of the modern CX stack...
. You will be the technical bridge for customers moving from DSCVR implementations to our integrated ecosystem on CX with the support... you: Bridge the data gap between current customer DSCVR implementations and next gen CX platform, successfully translating...
with clients' long-term business objectives and industry trends Architect and document complex customer CX ecosystems, including... engaging all organizational levels Expert understanding of SaaS architectures, API ecosystems, and complex workflow design...