Team/role Our Customer Experience area is a key to deliver a great experience to our customers. As a CX Ops analyst... You will be accountable for the continuous improvement process in CX and at the same time responsible for drive data analysis and data...
, today. About the Role As the Product Manager for CX Internal Tools, your mission is to build the engine that powers our customer.... You will centralize CX data into a single source of truth and ensure our tools support a multi-product vision as Félix continues to expand...
of customer experience together. The CX Advisory team at Genesys collaborates closely with both our customers and internal... stakeholders to shape and execute the Digital and AI strategy that underpins successful CCaaS transformation initiatives. As a CX...
of the Role: The CX & Media Community Manager will sit within the Customer Experience function and act as the frontline... on social platforms, the priority is CX, not content creation. Duties and Responsibilities: Manage inbound customer...
A technology consulting firm is seeking a Senior Engineer for NICE CXone in Colombia. You will be responsible for the development, testing, and delivery of the NICE CXone software platform. The idóneo candidate will have over 5 years of exp...
A technology consulting firm is seeking a Senior Engineer for NICE CXone in Colombia. You will be responsible for the development, testing, and delivery of the NICE CXone software platform. The adecuado candidate will have over 5 years of e...
El rol de Aprendiz brinda apoyo al equipo de Customer Experience en la gestión y seguimiento de solicitudes operativas, garantizando una atención oportuna y organizada a los requerimientos del cliente. Maersk is committed to a diverse and...
Position Summary Horatio is seeking a mathematically driven Data Analyst to transform complex data into strategic business intelligence. This role requires advanced statistical modeling (linear algebra, calculus, time-series forecasting) ...
Position Summary Horatio is seeking a Corporate Recruiter to be responsible for the full spectrum of hiring of Staff vacancies, from identifying needs and shortlisting candidates to closing successful hires. Corporate Recruiter responsibi...
A leading BPO provider is seeking detail-oriented Compliance Associates for an on-site position in Bogota, Colombia. The role involves reviewing transaction monitoring alerts and investigating suspicious activities. Idóneo candidates will h...
We’re looking for detail-oriented Compliance Associates to join our extended BPO team. In this role, you’ll be on the front lines of the compliance program, reviewing transaction monitoring alerts, supporting investigations, and helping ens...
Position Summary We are seeking a talented and experienced English teacher. Your main objective will be to teach English to our team members in our office in Bogota. You will provide academic services from beginner to advanced levels, foc...
A recruitment firm is seeking a Corporate Recruiter based in Bogota, Colombia. The successful candidate will manage full-cycle recruitment by creating job ads, conducting interviews, and sourcing candidates. Candidates should possess excell...
A leading language proficiency firm in Colombia is seeking an experienced English teacher to educate team members in Bogota. The role focuses on teaching from beginner to advanced levels, creating tailored lesson plans, and providing feedba...
Position Summary: We are looking for a detail-oriented and proactive Healthcare Team Lead Supervisor to manage the daily activities of our healthcare team. The successful applicant will possess a strong grasp of healthcare procedures, exc...
A recruitment firm is seeking a Corporate Recruiter based in Bogota, Colombia. The successful candidate will manage full-cycle recruitment by creating job ads, conducting interviews, and sourcing candidates. Candidates should possess excell...
Job description: Job Title: Spanish & English-Speaking Customer Support Representative (Remote) Location: Remote Salary: USD $450/month Type: Full-time | Remote | Customer Service About the Role We are looking for a Spanish-spea...
Position Summary: Horatio is seeking a Corporate Recruiter to be responsible for the full spectrum of hiring of Staff vacancies, from identifying needs and shortlisting candidates to closing successful hires. Corporate Recruiter responsib...
Job Title: Spanish & English Customer Support Representative with IT Background Location: Colombia (Remote) Salary: USD 500 to 700 per month Employment Type: Full-time Remote Working Hours: 3:00 AM to 12:00 PM Colombia Time Job Ov...
We’re looking for detail-oriented Compliance Associates to join our extended BPO team. In this role, you’ll be on the front lines of the compliance program, reviewing transaction monitoring alerts, supporting investigations, and helping ens...