Role : Oracle Service cloud - CRM Lead Location : San Jose CA Onsite (3 days office hybrid weekly) Experienced CRM... and support environments. Job Description Lead onsite CRM initiatives involving Oracle Service Cloud configuration...
. Job Description: Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud...Role: Oracle Service cloud - CRM Lead Location: San Jose CA Onsite (3 days office hybrid weekly) Mode of Hire...
, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross... across customer service and support environments. Job Description Lead onsite CRM initiatives involving Oracle Service Cloud...
Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow... with Genesys Cloud CX, including IVR, ACD, and digital channels. Proven expertise in telephony systems integration (VoIP, SIP...