Configuration Management Database (CMDB), as well as broader support for the ServiceNow platform. This role plays a key part... enterprise. What you'll do: Administer, audit, and maintain the CMDB to ensure data quality, completeness, and compliance...
Management (CMDB), Incidents, IT Asset Management, Knowledge Management System, Problems, Service Requests, etc. Effective... Service Management Systems (SMS) team. Although there is no supervisory function in this role the resource plays an important...
Description: Manage overall operations and performance issues, responsible for meeting overall service level agreements, business goals.... Partners with supplier(s) as appropriate to ensure quality and service levels are achieved. Coordinate work across multiple...