We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader... professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area...
Adword Job Title: Pega Lead System Architect (LSA) Location: Remote Job type: Permanent Salary: Open to the... and AI enablement. Key Responsibilities Own solution blueprint: case taxonomy, microjourneys, interaction flows, CSR Desktop...
as an AI authority during sales cycles, influencing deal strategy and client positioning. Partner with Solution Engineers on proofs... understanding of CCaaS/contact centre operations and digital CX transformation. Awareness of security, compliance, and integration...
/Professional, Azure AI Engineer, GCP Professional Cloud Architect) desirable. Vendor certifications in CX/CCaaS platforms (Genesys... and Solution Engineers to validate architectures, solutions, and ROI cases. Provide commercial input into proposals, RFPs...
/Professional, Azure AI Engineer, GCP Professional Cloud Architect) desirable. Vendor certifications in CX/CCaaS platforms (Genesys... and Solution Engineers to validate architectures, solutions, and ROI cases. Provide commercial input into proposals, RFPs...