Required Qualifications Experience: 5+ years in Contact Center as a Service (CCaaS) environments, with strong AI and automation experience. Five9 Expertise: Deep hands-on experience with IVR scripting, dialog design, routing logic, and F...
. Should have more in-depth knowledge of disease process, A&P and pharmacology as it relates to the entire body system for accurate coding.... Identifies opportunities to enhance CAC (computer assisted coding), i.e. notifying IT liaison of documents filing to Default...