Summary Statement This is a part-time (Casual/Seasonal) Service Desk position not to exceed 29.5 hours per week.... In lieu of our Service Desk support, the position will be required to answer phone calls for the JIC Service Desk...
. Use internal proprietary tools and maintain direct contact with the Operations desk to monitor delays and service... = 'https://careers.amtrak.com/?isInternalUser=true&locale=en_US/';"/> Customer Communications Specialist - 90251615...
information from operations regarding delays, service disruptions and coordinating communication when necessary. The specialist... Operations desk to monitor delays and service disruptions. Ensure the CCT proactively posts customer-facing information...