) program, spanning Internal and Global Care, Messaging, and Social channels. The Business Analysis Manager is responsible... greater Seattle, Washington or Frisco, Texas area.** Job Overview This role supports the Care Voice of Customer (VOC...
vendors for any issues and enhancements related to Voice of the Customer program Cultivate business partner relationships... Lead special projects and serves as data/technical lead and contact for the Voice of the Customer program. Provide support...
POSITION SUMMARY: The Manager, Financial Support is responsible for providing financial analytics on consolidated... results, monthly to senior management and quarterly to the Board of Directors. The Manager, Financial Support provides...
(business day) CPPM measurement Serve as the primary liaison for all customer related inquiries, comments and complaints... system and improve macro's and SOP's for smooth operations. MOCRA Compliance and Voice of Customer Program Partner...
our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when..., Dollar, and Thrifty brands. Reporting to the Director of Operations, North America Customer Care, you will lead efforts...
Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business... Service Reports on customer support activity and provides documentation to other supporting functions. Assist in the...
and continuously update the Customer Care Knowledge Base to ensure accuracy and alignment with evolving business practices. · Assist... Specialist, Customer Care supports the execution of Customer Care programs, operational processes, provider readiness...
and continuously update the Customer Care Knowledge Base to ensure accuracy and alignment with evolving business practices. · Assist..., Customer Care supports the execution of Customer Care programs, operational processes, provider readiness, and digital...
innovation at scale. The Program Manager will ensure successful, end-to-end integration of the Icometrix organization based... integration of third-party software that enriches our product portfolio. The Program Manager will achieve successful delivery...
change that will fulfil business aspirations and elevate the employee experience. As a VP Lead Program Manager - Technology...) to provide a 'voice of the customer' perspective. Demonstrates a growth mindset with commitment to continuous improvement...
the employee experience. As a VP Lead Program Manager - Technology, Data and Product Talent Strategy within our team..., or product roles (or HR/Talent roles supporting those areas) to provide a 'voice of the customer' perspective. Demonstrates...
POSITION SUMMARY: The Manager, Payments and Card Programs manages the daily operations of AP payment operations (Check..., ACH, Virtual Card) and oversees the company’s card programs (T&E, Procurement Card, Virtual Card) In addition, the Manager...
Manager, IT Program Management, to lead our IT Disaster Recovery (DR) planning and execution efforts, partnering closely...) planning and execution into program and project lifecycles, partnering with Business Continuity to ensure preparedness, testing...
and other high-profile users. Partner with the business to oversee the IT Ambassador program as well as participation in the Voice... of the Executive (VOE)/Voice of the Customer (VOC) sessions to facilitate exemplary end user support experiences. Develop...
Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business.... Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice...
, meet regulatory requirements and run their Sales & Trading business. A Customer Success Manager (CSM) plays a key role..., Product, Customer Support and Sales Strategy, to ensure we're addressing your customers’ needs, acting as their voice at LSEG...
) Supports the client by acting as the voice of the customer, identifying product support and development needs and communicating... for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program...
Job Duties Operate as the Sr. Product Manager for Customer Asset Management, partnering with customers, business partners... systems, and diagnostic/repair tools, improving efficiency and the customer experience Develop business cases to support...
value from Checkr product offerings. Be the voice of the customer and partner with cross functional teams to provide... is recognized on and is a Y Combinator 2024 . As an Associate Customer Success Manager on our Mid-Market Scale team...
and care partners and ensures that we strategically build and grow successful consumer relationships. The Senior Manager... opportunity to better health worldwide, together. The opportunity Consumer Brand Marketing is the voice of our patients...