About Avaya Avaya is an enterprise software leader that helps the world's largest organizations and government... agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the...
;Network-VoIP->Avaya-VoIP->VoIP,Technology->Network-VoIP->Cisco-VoIP Educational Requirements : Bachelor...
Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). âÃÂâ Configure...
Architect, Network \n Primary Skills Avaya, Cisco Prime, Brocade, Cisco Voice Networking Infra, Load Balancer...
, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge...
, Avaya) Ticketing/Case Management Systems (e.g., ServiceNow) Project & Product Collaboration Agile/Scrum tools (e.g...
processing, spreadsheets, and database systems Experience with WFM Tools such as; IEX, Aspect eWFM, CMS, Avaya, etc. Broad...
and Software experience required. 2+ years’ experience with WFM Tools; IEX, Verint, eWFM, CMS, Canvas, Avaya, Geotel...
, Canvas, Avaya, Geotel, etc. Previous client interface experience. A high proficiency with computers, excellent knowledge...
Certifications like Genesys Cloud CX Professional, Cisco Certified Professional, Avaya Certified IC are preferred (not mandatory...
platforms such as Cisco, Avaya, and Polycom, with a solid background in networking. Familiarity with third-party control...
& Transformation: Lead or support migration from legacy on-premises call center solutions (e.g., Avaya, Genesys, Cisco) to Amazon... and compliance in cloud deployments (PCI, HIPAA, etc.). Experience in migrating from on-prem solutions like Avaya, Genesys, or Cisco...
, Microsoft PVA, Nuance, Khoros, etc.) and CCaaS platforms (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr, etc.) is good...
experience required. Avaya Certified Implementation Specialist (ACIS) Avaya Aura Communication Manager and Avaya Certified... Solutions Specialist (ACSS) Avaya Aura Communication Manager preferred. Extensive experience supporting Nortel CS1000 systems...
Alto, Dell, HPE, Avaya, Aruba, Cisco, CommScope, Corning, , Genesys, HPE, Juniper, Mitel, Nutanix,, Poly, Trend Micro, UiPath...