, YouTube, and Facebook. Inviting applications for Business Analyst - WFM Scheduler Position Overview: The Scheduler... adjustments of schedules. Oversees and maintains the (WFM) Platform from Scheduling perspective Work closely with TLs...
, YouTube, and Facebook. Inviting applications for the role of Senior Associate – Real Time Analyst WFM! Real Time Analyst..., pivot tables, basic macros preferred). Understanding of WFM metrics: SL, AHT, Shrinkage, Line Adherence, Staffing...
, YouTube, and Facebook. Inviting applications for the role of Business Analyst, WFM Reporting & Analytics WFM Reporting... understanding of WFM metrics, strong analytical capability, automation mindset, and the ability to translate data into actionable...
Qualifications Bachelor’s Degree with Contact Center Workforce Management experience. Experience as Workforce Analyst and WFM..., YouTube, and Facebook. Inviting applications for the role of Manager, WFM Contact Center & Back office ! The Call Center...
Qualifications Bachelor’s Degree with Contact Center Workforce Management experience. Experience as Workforce Analyst and WFM..., YouTube, and Facebook. Inviting applications for the role of Senior Manager, WFM Contact Center & Back office! The Call...
, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Business Analyst - Real... Time Analyst! The Junior RTA will support day-to-day real-time monitoring and workforce activities for Voice and KYC Back...