Hello, we are Averis! Averis Information Technology is a global IT services organization headquartered in Kuala Lumpur... that designs and delivers IT solutions for large enterprises, to drive economies of scale and business transformation. Our core...
Technical Helpdesk Skills. Prioritize and resolve issues identified by customers and other teams in a timely manner. Updates... customer on Incident status/resolution in accordance with SLA. Monitor the IT service process and workflow to ensure SLA...
that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity... strong ability to perform Technical Helpdesk Skills. Prioritize and resolve issues identified by customers and other teams...
in IT helpdesk or technical support, with exposure to escalations and mentoring peers. Strong knowledge of computers... Analyst. In this role, you will be a key contributor in the areas as follows: Deliver technical support by diagnosing...
that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity... strong ability to perform Technical Helpdesk Skills. Prioritize and resolve issues identified by customers and other teams...
from the RGE Business Groups. o Review transactions processed and reports generated by Analyst. o To conduct training... for analyst on need basis. o Manage the team to ensure that all transactions are processed within agreed timeline as defined...