We are seeking a proactive, results-driven Team Leader to manage and guide a team toward achieving performance goals and operational excellence. The ideal candidate will be responsible for motivating team members, monitoring performance, an...
with other Learning Services Supervisors (LS Supervisor) in the reservation and allocation of training resources. Works with the Learning... by various parties that contribute to the overall output of the LS Team. Creates recommendations, as required, to address account...
information Follow up on customer inquiries not immediately resolved to ensure resolution Recognize and alert supervisor to trends... of BPO experience (Voice or Blended Support) Experience with accounting, billing, and account management is a plus Typing...
JOB DESCRIPTION Customer Billing Representative Reporting to: Supervisor/Manager Title As a Billing... as a point of contact for client billing inquiries and provide timely and accurate responses. Collaborate with Account Managers...
initiatives to enhance customer experience. Responsible for deposit account servicing and transaction processing while creating... supervisor that may affect banks day to day operations and is not in compliance with the banks policies and procedures and code...
on a timely manner to immediate supervisor. Ensuring that the content for training new hires is current and consistent with the...: Certification Pass% On the Job Training Pass % On floor defects of new hires on account of knowledge ambiguity (gauged through...
of training reports and submit to all pertinent parties; Signs off trainees with individual reports to the operations supervisor... and Maintaining Knowledge : Takes calls meeting the account weekly quota; Performs quality audits to meet the account weekly quota...
Billing Representative Job Description Reporting to: Supervisor/Manager Title As a Billing Representative at Fair Trade... inquiries and provide timely and accurate responses. Collaborate with Account Managers to address client billing-related...
Job Description Customer Billing Representative Reporting to: Supervisor/Manager Title As a Billing Representative... for client billing inquiries and provide timely and accurate responses. Collaborate with Account Managers to address client...
Job Description Customer Billing Representative Reporting to: Supervisor/Manager Title As a Billing Representative... for client billing inquiries and provide timely and accurate responses. Collaborate with Account Managers to address client...