The AVP, Contact Center will assume, but not be limited to, the following responsibilities: Retains full... responsibility for planning, directing, organizing and leading the day-to-day operations of the Contact Center to ensure service...
The AVP, Contact Center will assume, but not be limited to, the following responsibilities: Retains full... responsibility for planning, directing, organizing and leading the day-to-day operations of the Contact Center to ensure service...
as an internal escalation point for complex digital/payment issues; provide coaching and training to front‑line and contact center... teams as needed; maintain knowledge base materials and internal procedures. Collaborate closely with the department AVP, VP...
as an internal escalation point for complex digital/payment issues; provide coaching and training to front‑line and contact center... teams as needed; maintain knowledge base materials and internal procedures. Collaborate closely with the department AVP, VP...