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Keywords: AI Customer Experience Manager, Location: Boston, MA

Page: 2

Customer and Community Marketing Manager, Copperleaf

strategy to deliver the highest value. At IFS Copperleaf, we’re collaborative, customer-focused, and passionate about creating... solutions that have a real-world impact. Candidates based in East Coast time zone preferred The Customer & Community...

Company: IFS
Location: Boston, MA
Posted Date: 02 Dec 2025
Salary: $105000 - 120000 per year

(Boston, MA) Sr. Customer Success Manager I, RMM

to what they do best: building the businesses they love. Bready* to make a change? As a Senior Customer Success Manager, Toast's way of saying... an “Account Manager”, you serve as the customer's main point of contact, trusted advisor, and drive a wide variety of customer...

Company: Toast Inc
Location: Boston, MA
Posted Date: 28 Nov 2025
Salary: $96000 per year

Customer Success Manager

from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform... point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer...

Company: Atominvest
Location: Boston, MA
Posted Date: 26 Nov 2025

Customer Success Manager - Commercial (Boston)

dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve.... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various...

Company: Appian
Location: Boston, MA
Posted Date: 05 Nov 2025

Assistant Manager, Customer Operations - Harvard Sq - Boston

community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards... As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're...

Company: Gap
Location: Cambridge, MA
Posted Date: 31 Oct 2025

Customer Implementation Manager - Enterprise

for a mission that matters at a company where you matter. Your Impact As a Professional Services Manager II at Axon Enterprise... solutions within customer timelines. What You'll Do Location: Remotely from the United States with up to 75% travel Reports...

Company: Axon
Location: Boston, MA
Posted Date: 31 Oct 2025

Customer Support Manager

Customer Support Manager $140,000 - $150,000 Remote, United States The employer specialises in the robotics... interaction. They have an exciting opportunity for a Customer Support Manager to join their team. This position is well-suited...

Company: Proactive Global
Location: Boston, MA
Posted Date: 21 Oct 2025
Salary: $140000 - 150000 per year

Customer Success Manager (CSM)

. We are a fast-moving, early-stage startup, and we’re looking for our first Customer Success Manager to join our team. The Role... initiatives, and helping us scale our impact. This is an opportunity to truly shape the customer success and marketing function...

Posted Date: 08 Oct 2025

Customer Success Manager, Vice President - Fusion Performance & Risk Analytics

Job Category: Customer Success Job Description: Are you ready to make a global impact in institutional investment... lasting relationships with clients worldwide. Job summary As a Performance and Risk Analytics Manager in the Performance...

Company: JPMorgan Chase
Location: Boston, MA
Posted Date: 03 Oct 2025

Sr. Program Manager I - Customer Success Programs

strategic programs that improve the customer experience. This role is open to candidates residing in the US except the San... management, customer success operations, strategy or consulting experience, ideally in a high-growth SaaS environment or fast...

Company: Samsara
Location: Boston, MA
Posted Date: 25 Sep 2025

Senior Engineering Manager, Customer Agent

in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands... to interact with their customers at a scale they have never achieved before. Customer Agent is central to Klaviyo's vision...

Company: Klaviyo
Location: Boston, MA
Posted Date: 06 Dec 2025

Senior Customer Success Manager- Onshape

stakeholders and decision-makers. Build multiple champions at each account. Act as the voice of the customer internally..., influencing product and strategy. Drive renewals and identify opportunities for upsell/expansion. Foster customer advocacy through...

Company: PTC
Location: Boston, MA
Posted Date: 23 Nov 2025

Customer Service Manager

with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who...We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect...

Location: Boston, MA
Posted Date: 19 Nov 2025

Customer Success Manager

customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who..., and internally facing teams to solve for customer goals and create a great customer experience Work to set priorities and establish...

Company: Klaviyo
Location: Boston, MA
Posted Date: 16 Oct 2025

Executive Support & Client Experience Coordinator

operational support for meetings and events for employees and customers held at the location. Manages the customer experience...: Bachelor’s degree 2+ years’ supervisory/management experience Excellent customer service skills with ability to use tact...

Company: M&T Bank
Location: Boston, MA
Posted Date: 18 Dec 2025
Salary: $30.16 - 50.26 per hour

Director, Real Estate and Workplace Experience Operations

Rapid7 is seeking an experienced Director of Real Estate and Workplace Experience Operations to drive global processes... Experience team is a dynamic, creative, and global group that supports Rapid7 offices around the world. They collaborate...

Company: Rapid7
Location: Boston, MA
Posted Date: 18 Dec 2025

Employee Experience & Internal Communications Associate

experience in an office manager, executive assistant, and/or communications role Based in the Boston area... and more accessible? We'd love to talk. Hometap is seeking a proactive, people-centric Employee Experience and Internal Communications...

Company: Hometap
Location: Boston, MA
Posted Date: 11 Dec 2025
Salary: $70000 - 80000 per year

Airside Experience Specialist - BOS - (Part-Time)

and/or training in aviation, customer service or other related field; or equivalent combination of education and experience...Job Category: Flight Operations Job Description: As an Airside Experience Specialist, you are the face...

Location: East Boston, MA
Posted Date: 19 Nov 2025
Salary: $22 per hour

Customer Service Advisor - Migrant Help

a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help... to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering...

Company: Maximus
Location: Boston, MA
Posted Date: 18 Dec 2025

Customer Service Associate

Job Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned... cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience...

Company: Walgreens
Location: Boston, MA
Posted Date: 13 Dec 2025