An MSP based in Stoke-on-Trent is looking for an experienced 3rd Line IT Support Technician to manage complex support... of issues. The 3rd Line IT Support Technician will be able to demonstrate the following skills and attributes: Proven...
Skills & Knowledge Proven experience in a senior or 3rd line IT support role, ideally within an MSP environment... support, with at least 2 years in a 3rd Line/senior support capacity, ideally in an MSP environment. Understanding...
program to help develop and offer a best-in-class service to our internal customers. IT Support are responsible... from the service desk and where necessary, manage the escalation into to 3rd line teams. You will provide a focused service...