3rd Line Service Desk Engineer Northampton As a 3rd Line Engineer, you will be responsible for providing 3rd line.... Job Role Responsibilities User Support and advice: 20% Provide 3rd line technical support to customers. Provide high...
and external escalations for the 3rd line team Provide technical assistance and advise to all areas of the business and clients... where appropriate Aid the Head of Service Desk to coordinate the 3rd Line, Service Desk, Monitoring and Backup, Field operational teams...