background • Understanding and usage of various support tools such as telephony, ticketing platforms, and knowledge bases...
of You will be part of CNCS R&D team in the Product & Engineering, IP Telephony (IPT) organization. The Cloud Native Communication Suite...
of You will be part of CNCS R&D team in the Product & Engineering, IP Telephony (IPT) organization. The Cloud Native Communication Suite...
of You will be part of CNCS R&D team in the Product & Engineering, IP Telephony (IPT) organization. The Cloud Native Communication Suite...
background • Understanding and usage of various support tools such as telephony, ticketing platforms, and knowledge bases...
of You will be part of CNCS R&D team in the Product & Engineering, IP Telephony (IPT) organization. The Cloud Native Communication Suite...
(Compute Engine, Kubernetes Engine, Cloud Storage). Telephony integration (optional but preferred). Monitoring...
across domains like Telephony, Audio, WLAN, GPS etc. and ramp up on those various technologies. Knowledge of agentic AI, Service...
in telephony, VoIP, or real-time systems. Strong grasp of algorithms, data structures, and network communication. Proven...
powering the M&S Contact Centre. You will work on telephony integration, voice/IVR automation, NLP/intent workflows... and extend Twilio APIs for call routing, IVR flows, telephony, and automation. Configure, maintain, and optimise Google CCAI...
across domains like Telephony, Audio, WLAN, GPS etc. and ramp up on those various technologies. Knowledge of agentic AI, Service...
▶︎ Key Responsibilities Design, implement, manage, monitor, support, and troubleshoot MS Teams (Telephony & Meetings.... Strong troubleshooting ability for telephony, A/V hardware, signaling, and network interaction. Excellent cross-team communication...
Design SDH, MPLS, DWDM Network, Traffic engineering PDH Multiplexers (E1 2Mb, 64Kb DATA, Voice channels) Telephony... Exchanges, IP telephony, Hardware based, or Cloud Based. Industrial Ethernet solutions. LAN (Switching and Routing)/WAN/VoIP...
/LAN operations and network projects, while also supporting telephony systems, datacenter operations, and IT governance... delivery. Infrastructure & Telephony Oversee datacenter and co-location operations. Manage PRI lines, IP Phones, and IPCC...
and automation systems powering the M&S Contact Centre. You will work on telephony integration, voice/IVR automation, NLP/intent... Integrate and extend Twilio APIs for call routing, IVR flows, telephony, and automation. Configure, maintain, and optimise...
: 15 years full time education Summary: We are seeking an experienced Genesys Cloud CX Design and Architecture Engineer.... Understanding of SIP, WebRTC, and telephony standards. Experience with CI/CD pipelines and DevOps practices...
maintenance on Windows systems. Support telephony systems, including basic call routing, SIP troubleshooting, and integration... and support escalations. Experience and qualifications: 5+ years of experience as a L1 support engineer or technical...
or other accounts serving as the lead technical advisor and/or engineer · Follows PS implementation standards · Assesses complex... services, and JSON · Genesys cloud implementation skills – Voice, Telephony, Digital, outbound scripts · IP Telephony...
products 24x7 when required. The engineer's shift timings may be outside Indian business hours and may include weekend shifts... 60% to 80% of the time. Nice to Have: Good Communication skills as Telephony support will also be provided to global...