Designs and develops engaging, AI-assisted learning curricula and content that drive performance improvement, align with business goals, and ensure consistent, high-quality learner experiences across training programs. Responsibilities Task...
Overview Provides actionable insights through data-driven quality monitoring, reporting, and collaboration with Business Intelligence to enhance call center performance, training, and agent resources...
The Instructional Design Manager leads a global team in designing, developing, and implementing AI-powered learning solutions that enhance performance, drive key business metrics, and foster a culture of innovation, continuous learning, and...
Overview Designs and develops engaging, AI-assisted learning curricula and content that drive performance improvement, align with business goals, and ensure consistent, high-quality learner experiences across training programs....
Overview We are seeking an experienced Senior Server Administrator with strong expertise in Server Administration, Active Directory (AD), and on-premises Microsoft Exchange. The ideal candidate will have 5–10 years of experience managing ...
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Respons...
The Tier 1 Network Engineer serves as the first line of execution and support for standard network connectivity services for Network Infrastructure Delivery team. This role is responsible for managing day-to-day circuit activations, decommi...
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Respons...
Overview Provides actionable insights through data-driven quality monitoring, reporting, and collaboration with Business Intelligence to enhance call center performance, training, and agent resources Responsibilities Task Collabora...
Overview Designs and develops engaging, AI-assisted learning curricula and content that drive performance improvement, align with business goals, and ensure consistent, high-quality learner experiences across training programs. Responsi...
Overview The IKB Writer is responsible for ongoing governance of a knowledge base, including its overall health and best practices. He/She should encourage correct and widespread usage of the IKB, create guidelines for what information is...
Overview The Instructional Design Manager leads a global team in designing, developing, and implementing AI-powered learning solutions that enhance performance, drive key business metrics, and foster a culture of innovation, continuous le...
As a Service Level Coordinator , you will play a critical role in ensuring smooth operations and efficient utilization of resources within a dynamic BPO environment. You will be responsible for monitoring real-time metrics, identifying tren...
Overview The successful candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various cal...
Overview The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels n...
Overview Provide support to internal and external stakeholders as well as supporting customer requests, inquiries and/or questions through email, phone, or other channels as may be established from time to time. Liaise with other support te...
Overview The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels nee...
Overview This is Work On Site in Shaw, Mandaluyong for a couple of months, and have the possibility of it being hybrid in the future, & Night Shift. As a key member of our dynamic and high-performing team, the Accounts Payable Specialist wi...
Facilities supervisors oversee building maintenance, safety, and operations. They manage staff, coordinate repairs, and ensure a well-functioning and safe facility. Responsibilities include budgeting, equipment maintenance, and compliance w...
Overview The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels...